Posts by Mandi Vollmer
Happy October!

For the month of September, zero (0) chinchillas were surrendered and three (3) chinchillas were adopted. We still have a waiting list for incoming surrenders as we struggle to reclaim space so that Whimsy's family can once again have a clothes washer and dryer in the house. At this time we have taken in 26 for the year, and 28 have been adopted. We still have rescues who have been with us from previous years who seriously need a permanent home of their own.

We recently softened our adoption contract. Some families have questioned the strict policy of returning adoptive chins to our facility if the adoptive owner could not keep them for any reason. They have inquired about passing ownership of the chinchillas from one sibling to another. For this reason we now have a "right of first refusal" clause. Each situation is unique, but not necessarily uncommon. Our priority is to ensure the chinnies once in our care continue to receive the same, if not better, lovingkindness that we promised them. And speaking of adoptable chinchillas...

We've had six rescue females on maternity watch since the summer who have successfully passed their four months mandatory time here. Only one of them had a litter. The result was a kit with one head and two bodies. It did not survive. We're excited to announce that the girls are now all available for adoption! We have a trio, a pair and a single with potential to bond with another female. Watch and wait for upcoming information about them. *cough* We have been very slow about keeping the available chins' information up to date on our website and we generally have many more available than we have listed. Please do NOT contact Whimsy inquiring about a certain color. While we understand the attraction, it is frustrating to see so many standard colored chins left behind simply because of the color of their fur! I can totally see a meme here...grey lives matter...all lives matter...

Reflecting back on the earlier statement about reclaiming space...the essay contest to win the farm has extended their submission date. The new date is October 31 where entries must be postmarked by the end of this month. Many of our loyal customers and chinnie friends have inquired as to how they can support our dream to win this property. The contest is based on skill and heart. We have submitted our essay which outlines our plans, confirms our strengths, and highlights our needs. If any of you are so inclined, you are welcome to submit an essay (plus entry fee and forms) on our behalf. Every entry counts towards their 5000 entry goal. *Sshhhhh* So even if your essay is secretly for your own benefit, it will still help ensure the contest runs. ;) Here's the handy-dandy link with all the information one could possibly need. Rock Spring Farm Essay Contest

Good luck and happy writing!

Happy September!

For the month of August, one (1) chinchilla was surrendered and two (2) chinchillas were adopted. We're getting very close to reclaiming space to have a clothes washer and dryer again. Our current chin count is 74 with 21 available for adoption and 3 long term boarders. One pair of boarders are males who have been together since weaning (and may be brothers, I don't quite remember the story). Boys can be incredibly difficult to keep together in the same home where female chinchillas live. It's been a very rocky three years... There are, however, rumors going around that all of our boarders will finally go home soon.

On a similar note, we've still have quite a few inquires for our matchmaking service. We only bond same gender cage mates. It is a myth that only male/female pairs are compatible. On occasion, a chinchilla bond doesn't last. There are ways to intercept a souring relationship and potentially salvage it!

Some signs to watch for are general discontent; chasing, kacking, spitting, urine spraying (in females), and barking are subtle clues that one or the other is unhappy. These minor reactions are harmless and simply a way to establish boundaries. Watch for escalation in these behaviors. The key point being how the underdog reacts toward his or her cage mate. Little nibbles around the face are grooming behaviors. Do not mistake these for aggressive biting.

Any event that causes physical or psychological harm will affect a bond. The more alarming symptoms of a shaky bond is; rising on the hind legs showing teeth or teeth chattering, chasing with fur pulling or biting, and ambushing (sudden unprovoked attacks).  At this point you can intervene. Keep reading for information about when and how to play peacemaker.

The point of no return.

Any bite that leaves a bloody mark is cause for concern. Sometimes it's difficult to see a bite on a chin unless it's severe. If you find a chinchilla acting strangely toward his or her cage mate, look carefully by blowing into the fur to check for wounds. Watch for telltale "wet marks" on the fur. Those usually signal an underlying wound. 

Chinchilla bites happen in typical ways. A bite to the back of the neck or throat is a kill stroke. These chins are INCOMPATIBLE. Do NOT attempt to keep them together.

Another type of bite is "death from a thousand wounds". An aggressor will inflict multiple bites beginning with fur pulling that escalates to countless slashes along the backside. Once again, this is a completely broken bond. These chins are also INCOMPATIBLE and must remain separate from each other. Chinchillas are bipolar. You can have chins that have issues during the night and snuggle during the day. They are users. Like a codependent relationship, sometimes they will exhibit behaviors that appear completely irrational.

We have developed a method that helps chins recover from discontent before a major blowout. This method does NOT work with chins who have already drawn blood and inflicted wounds. If you catch an issue before it gets to the point of bloodshed, you can potentially salvage the relationship. Taken from parenting advice, we employ the Timeout Method.

We move the aggressor into a travel cage (with food and water). The cage must be small enough to fit inside the regular cage where the chins can remain close enough to interact, but safe behind bars. The aggressor stays in the holding cage for a minimum of 12 hours. If after 12 hours there are still signs of discontent between the cage mates, the underdog then goes into the safety of the holding cage. If after that time there are still issues between the cage mates, the aggressor returns to the holding cage. This separation allows for a cooling off period and keeps them safe, especially if no one is around to stop a fight. In general, this method helps divert an escalating fight before it becomes beyond repair.

The longest we've had to employ this method has been a three day interval. Generally a day or two is all that is necessary for the chins to calm down and forget their angst. For particularly uptight pairs, you may have to use the Timeout Method as needed. If after three consecutive days there is still significant trouble, give up. Seriously. Know that you have savedyour chins from a fight to the death. 

We have shared this information with others who have needed advice. We will refer any further inquiries to this post. If you feel bad for the chin in the holding cage and decide to cut the time out period shorter, you risk exacerbating the problem. If the aggressor is uptight, biting on the bars or trying hard to get out, you can be assured he'll use that energy and focus it on his target. Until the aggressor has settled down and submitted to the confines of the holding cage, there is still too much pent up aggression.

As with human relationships, sometimes a chinchilla friendship just doesn't last. As chin owners we should always be prepared for a worst case scenario. Strongly bonded chins can lose their bond. This is sometimes due to a cage that is too small, inconsistent access to food and water, stress from moving, or the addition of new chinchillas in the home, particularly mixed gender groupings. Be ever watchful, be prepared, and trust your instincts.

 
 
How to Place an Order the Smart Way (Happy July!)

For the month of June, ten (10) chinchillas were surrendered and zero (0) chinchillas were adopted. We have a whole lot of folks interested in matchmaking, but the majority of our current chins are either already pair bonded or are too hormonal to house with another chin. What we desperately need are people who want to adopt and spoil. Please spread the word.

On a totally different note I wanted to share with y'all the appreciation we have for those of you who support our rescue through your store purchases. To help you out, here are some helpful tips we've gleaned regarding how to place a mail order to your best advantage.

How to place an order the smart way.

As a single mother of four, it became very important to learn ways to manage and save money. As an educator, I like to share that knowledge. Shipping costs are determined by the size, weight and distance the box has to travel. When we receive mail orders, sometimes a slight modification can save a lot on the cost of shipping. For example, the package deals we offer make the best use of flat rate boxes that contain heavy, dense items that are usually cheap to buy, but expensive to ship. In those boxes we've combined the most popular items packed in a way that would maximize the use of the space therein.

Size.

Items over 12 inches automatically require an oversized box. This means an oversized shipping cost, which may or may not be terrible. If size is coupled with heavy weight or distance, then the shipping cost naturally rises.  If the number of items ordered fills a box that is larger than 12"x12"x12", that is also considered "oversized."

Weight.

Heavy items such as pellets, dust, supplies by the pound, etc. can add a surprising charge to the shipping cost. Again, this is especially true if coupled with size or distance. Sometimes adding on a single bag of pellets to get an order to the minimum cost makes the shipping more expensive than the actual item! We have in the past let our customers know when certain items throw an order off when it comes to making the shipping affordable. Even though our recommendation to omit an item from an order results in a net loss to us, the peace of mind sharing the knowledge is priceless. 

Distance.

Orders coming in within 300 miles of our facility are generally fairly inexpensive to send. Certain major cities are also a less expensive delivery option because the shipping route for the post office is short and direct.

Combined orders.

Small orders placed often is actually more expensive to our customers in the long run. Monthly $30 minimum orders still carry the postal service base rate, plus the adjustments for size, weight, distance and handling. Sounds confusing, eh? Here's an example: one customer orders a bag of pellets, rosehips, hay cubes and cookies one month, then the next month an assortment of chew toys. Instead of paying shipping twice on two very different orders, by combining the basics with the chew toys the cost of shipping could have been the same as just shipping out the first box! The cost of the chew toys added on to the heavy items wouldn't make a substantial difference, but the cost of sending chew toys alone can nearly double the shipping price. Make more sense now?

Information ambushing.

Incoming emails are sorted according to priority or difficulty. Our favorite emails are adoption inquiries, but store orders rank a very close second. When an order is cleverly disguised as a request for basic chinchilla care questions, it's like throwing sand in Whimsy's gears. Likewise, the assurance of sending in an order "soon" after posing a difficult question really comes across as an empty promise. Once again, our website is chock full of information. It may take a little bit of digging, but so many gems of information are found along the way. ;)

Incomplete orders.

Whimsy is not a mind reader. Vague emails requesting "those red, round things" or "some" ledges are frustrating. Our website has pictures and item names, use them. We can get your package on its way much, much faster if we don't have to play email ping-pong asking for clarification. Also, please include the zip code or shipping address. The only address we know by heart is for Grandma and Grandpa.

I hope this information is helpful. With the above tips in mind, happy shopping! And no, we really don't ship live animals in boxes. :P

Happy June!

For the month of May zero (0) chinchillas were surrendered, and seven (7) chinchillas were adopted.  Finally! There is space enough to bring in a clothes washer and dryer again! At least, that was the goal. Earlier this month we received two different mixed family groups of chins (including babies) as transfers from other shelter facilities. *sigh* We're full again.

At this point we are seriously hoping to win the farm with the essay contest. HOWEVER, we learned recently that the tax hit will be huge on it. Talk is flying around of fees of about $160K or more. Well....that certainly is a lot less than a 600K mortgage! But it is far from "free".

Nevertheless, a farm at that rate is still a very good deal. Please keep us in your prayers and positive thoughts as we refine our essay for submission this week.  If submissions are turned in by July 1st, we're allowed an extra 1000 words in our write up. We're using that opportunity to expand our story.

If you want to help, enter the contest! It won't run unless there are close to 5000 entries. And yes! They will allow essay entries on behalf of another person or organization. *hint, hint* The contest ends in October with the winner announced around Thanksgiving time. Wouldn't winning Rock Spring Farm be something to be thankful for?

Please share the facebook link with your friends and family.   https://www.facebook.com/virginiahorsefarm?fref=ts

 

The C Word.

This week we received not one, but TWO requests for help from chinchilla owners with a cancer diagnosis. In both situations the owners were at a loss regarding what to do with their pets. Over the years I have known exactly one person who has put an emergency care plan in place to see to the needs of their animals. It's easy to assume family will step up to help, but are you sure they are not simply giving lip service?

We have taken in uncountable numbers of rescues of those who have gone ahead over the rainbow bridge.  We have also met some incredible people who have inherited pets this way and have welcomed them into their permanent home. To those of you who are the caretakers, thank you! To those who have never considered what to do in case of an ill-timed hospital visit or hospice care plans, please take this little note as an encouragement to do so. The future of your fur baby is in question.