As much as they may look like them, chinchillas are NOT bunnies. Although they are rodents, the natural arid habitat of the chinchilla calls for a diet that is totally different from your veggie-munching look-a-like. The chinchilla's diet should be very bland and very dry, high in fiber, low in protein, with virtually no fats or sugars.

Contrary to what many chinchilla books and even some ill-informed vets advise, their digestive systems cannot handle the moisture-rich content of fresh vegetables. And fresh fruits are a definite no-no. (Good Lord I have a lot of hyphenated words in this post)!  

We received an emergency phone call recently from someone whose chinchilla was lethargic and unresponsive. When the owner said her chin wouldn't even eat her carrots anymore, that set off the alarm! I asked her if her chinchilla's belly was especially swollen and she was surprised that I knew.  

Chinchillas can't pass gas, so if they eat fresh foods, the gas build-up can literally blow them up from the inside out. This condition is called bloat, and is life threatening. It can happen with the addition of the wrong foods, gorging on too many treats, or a sudden switch in diet. 

Please people, do the research before you adopt. 

Malocclusion. The word that strikes dread into the hearts of chinchilla owners. It is the bane of the domestic chinchilla's life and is a hotly debated topic on forums worldwide. 

Malocclusion is a dental diagnosis that encompasses just about any tooth and jaw ailment, whether it be misalignment, uneven wearing, overgrown surface areas, elongated roots, or tooth and jaw related abscesses.

Clinically "normal":

This one (below) has "issues". Notice the lack of straight line between upper and lower teeth at the grinding surfaces with elongated roots growing into the eye and nasal cavities and into the lower jaw bone. 

In the wild, chinchillas have unlimited access to a variety of chewing and eating options. This allows the chin to naturally choose the kinds and types of tooth wearing activities they happen to need. Teeth grow an average of 2-3 inches per year, so it is essential that they have plenty of opportunity to keep that growth in check. Hay and grasses offer the kinds of fiber needed to work the molars and cheek teeth. Wood, sticks and volcanic stones (chew toys) offer a workout for the incisors. 

With this in mind, we've designed and made available lots of options in our store to help you help your chin keep his or her teeth and gums strong and healthy.  While feed pellets are generally considered a "soft" food, we're excited to announce our newest item; Show Hutch Deluxe, an extruded (extra hard) feed pellet. And don't forget the chew toys, hay and rose hips!

We've received an unusual number of calls and emails concerning chinchillas with mushy stools. Many times this is due to a sudden change in diet, treats that are much too rich,  too many of the chin-safe variety, stress, and pathogens.

Home interventions work with all but pathogenic causes. The usual course of action is to stop all treats and encourage the chin to eat plenty of hay (even to the point of withdrawing regular feed pellets). In more extreme cases, bite sized shredded wheat cereal (without the sugary frosting) will help firm the stools. But use with caution! Only give 1/2 to 1 mini square per day. More than that can actually throw the little chinnie's system out of whack in the other direction with constipation.

If your pet doesn't respond to home intervention within 3-5 days time. If the poos become more soft or runny, has an odor, mucus, blood or if there is notable weight loss, a visit to the vet is necessary.

Recently we've gotten word from owners whose chins have tested positive for coccidia, cryptosporidian, and clostridium.  Many times these parasites are passed from contaminated food and water. If your feed is fresh, suspect your water source. Some pathogens survive city water treatments, chlorine and bleach!

While we have never before had an issue with using tap water for the chins, this alarming trend is causing us to reconsider our stand on the matter. To be ultra safe, we recommend using reverse osmosis water for your chins drinking water.

The past couple of weeks have been filled with medical questions and emergencies.

We often receive phone calls and emails from chin owners who have questions about health, hygiene, and behavior, with conflicting information gleaned from the internet, pet stores and even their veterinarians!

So we'd like to offer chinnyhealth 101: chinchillas are prey animals and as such will mask their symptoms. So how do you know when your chin needs vet care? The pet's owner is in the very best position to recognize a change in behavior, butsometimes psychological optimism keeps owners from taking action in a timely manner. Some of the things to watch for (in order of seriousness) include:

• change in behavior
• change in poops (especially if there's blood, mucus, or a foul smell)
• hunched back
• continuing loss of weight
• breathing trouble (including discharge or breathing you can "hear")
• drooling
• limping
• seizures
• lethargy

Now, not to be alarmist, but I do want to call attention to the seriousness of getting medical intervention before a treatable symptom gets out of control. For this reason it is imperative that you have a knowledgeable exotics vet already chosen. Many vets "can" see and treat exotics, but not all vets specialize in them. Please be sure your chosen veterinarian knows and understands about the special needs of chinchillas.

(5/20/11)

Lately, we've been trying a new layout for our store. We're doing our best to keep up with technology, learn some new things to help our ever expanding business, and make ordering easier. The proceeds from our store help keep our cause going strong. Check out our new "add to cart" feature! 

We've also been working on some new store items. We now have a wonderful pile of organic grapevine rings and sticks. The chins here are in heaven nibbling and carrying these new tote-able chew toys around. Some of our local friends have gotten a head start on trying these out with their own chinnies with rave reviews. 

With the sales of our cage accessories and other rodent supplies, we are able to maintain the work we do here to ensure the chinchillas in our care are very well provided for and receive any necessary medical intervention. Remember the sick chins who came in last week? One has made a full and quick recovery, the other still concerns us. It looks like we'll have to bring him back to the vet for x-rays to rule out malocclusion. The poor little one is eating like crazy, but still losing weight and drooling. At least his runny little nose has cleared up.